Get ready for fast(er) responses from your insurer in the event of a claim: general rules for the time limits within which insurers must respond and pay (including sanctions) are on the way

You have incurred damage. Fortunately you have insurance. You report the damage to your insurer, and hope for a speedy settlement. However, most often, for all kinds of reasons, that proves not to be the case.

This article is available in Dutch and French.